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Open time around the clock
Now: we are online
+79059371800(from 5:00 until20:00 Moscow time)
support@f-change.biz

FAQs

  • The application has been payed. When is my wallet going to be recharged?

The transfer of funds to your the wallet is performed almost immediately. If it did not happen (within 10 minutes), check the status of your application in section “Applications” of your account. If there are no errors, please, contact the support service in section “Contacts”.

  • Is it possible to cancel an application?

A completed application is nonreversible. That means that by this application your funds are nonrefundable. If the application is paid but not completed, you have a possibility to return your money (less transfer commission fees charged) by e-mailing the support service from section “Contacts”

  • Is it possible to pay directly from the wallet?

Absolutely not. You can do it only through the application on the web-site. Direct payments will be returned less transfer commission fees charged

  • Is it possible to exchange more than it is reserved?

Yes, it is possible. You will need to create an application. As soon as the funds are accessible, you will be sent a notification on your e-mail, where you can find the link for continuing with an exchange.

  • What are the commission fees?

The commission fees are already included into exchange and are reflected on the step of creating an application, as well as fees for transfer of payment system.

  • I entered the wrong wallet number for receiving funds. What should I do?

Unfortunately, you cannot cancel confirmed payments. If the wallet number is incorrect, in this case the payment will not be received. Thus, you have to contact us, and we are going to return you the payment less transfer commission fees charged

Feedbacks about the service
2022-07-03rachid

great service very fast and secure

2022-07-02edinhoitu

Maravilhoso. Prático e Rápido! Ótimo e confiável!

2022-06-24jonathanlima029

muito bom o serviço, rapido e pratico, taxas baixas. super recomendo

2022-06-15Tesla

Отличный обменник! Всё очень просто, быстро и чётко. Выводил Monero. Прошло замечательно. Даже чуть выросла стоимость за время ожидания. Большое спасибо!

2022-06-14jogwezi

thank you

2022-06-10botanicayara88

100% Fast Service Excelent

2022-05-17surf2007

Очень быстро! Перевёл 1000 TRC20 на ADV в Евро и всё дошло! Просто превосходно!!!

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