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+79609102951(from 5:00 until20:00 Moscow time)
support@f-change.biz

FAQs

  • The application has been payed. When is my wallet going to be recharged?

The transfer of funds to your the wallet is performed almost immediately. If it did not happen (within 10 minutes), check the status of your application in section “Applications” of your account. If there are no errors, please, contact the support service in section “Contacts”.

  • Is it possible to cancel an application?

A completed application is nonreversible. That means that by this application your funds are nonrefundable. If the application is paid but not completed, you have a possibility to return your money (less transfer commission fees charged) by e-mailing the support service from section “Contacts”

  • Is it possible to pay directly from the wallet?

Absolutely not. You can do it only through the application on the web-site. Direct payments will be returned less transfer commission fees charged

  • Is it possible to exchange more than it is reserved?

Yes, it is possible. You will need to create an application. As soon as the funds are accessible, you will be sent a notification on your e-mail, where you can find the link for continuing with an exchange.

  • What are the commission fees?

The commission fees are already included into exchange and are reflected on the step of creating an application, as well as fees for transfer of payment system.

  • I entered the wrong wallet number for receiving funds. What should I do?

Unfortunately, you cannot cancel confirmed payments. If the wallet number is incorrect, in this case the payment will not be received. Thus, you have to contact us, and we are going to return you the payment less transfer commission fees charged

Feedbacks about the service
2020-01-22swetyyujg

Good

2020-01-21ahmetminazy

very good service

2020-01-21muhammadtariqrmt

super fast

2020-01-21muhammadtariqrmt

very amazing service

2020-01-20abrar000

Thanks again.

2020-01-18abrar000

Very fast and reliable exchanger

2020-01-18sunsetyouthorchestra31

Thank you very much. You are great!

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